Shipping & Delivery.

Processing/Shipment Time Frames

Based on your items availability, your InStock hair extension, bundles, pieces or wig order(s) will ship when ready and normally arrive within 2-7 business days. Custom-Made Orders ship when production is complete – which usually takes between 21-60 days depending on your Custom Order options.

Some zip codes may not be available for shipping service. Shipping cost may vary based on method selected, shipping address location and package weight. FREE shipping method is FREE and only available for orders placed within the USA. We ship with USPS (United States Postal Service), FedEx, DHL and/or UPS depending upon shipment type, shipment address, order date & time and fulfillment needs. Shipment times may exclude weekends & holidays.


Signature Required or Request Waiver of Signature

A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. A request must be made in advance to waive a signature. Please note a waiver of signature releases Delicious Lace Wigs Products and USPS and/or the selected shipment courier of any liability in the unfortunate event that your package gets lost, damaged or stolen.


Lost/Missing Packages

Please ensure that you have not waived signature requirement for your package. Doing so will release Delicious Lace Wigs Products and USPS and/or the selected shipment courier from any liability/claims that may result if your package is lost or stolen.

If your package as shipped but has not been delivered to your provided shipping address over a long period of time, it may be lost or stolen. Please contact us and we will notify/work with the post office/shipping courier to set up an investigation to track/locate the whereabouts of your shipment. Tracking numbers, address and signature info will be verified upon investigation.